Privacy Policy

Last updated: March 2026

Roman Tech Solutions LLC (“RTS,” “we,” “us,” or “our”) operates romantechsolutions.net and provides IT and AI automation services to small businesses. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

We collect information you provide directly when you contact us, request services, or engage us as a client:

We may also collect limited technical data (such as IP address and browser type) through standard web analytics when you visit our website.

How We Use Your Information

We use your information to:

We do not sell your personal information to third parties. Ever.

SMS / Text Message Communications

Summary: If you are an RTS client who has opted in to receive SMS notifications, you may receive automated text messages related to your service. You can opt out at any time by replying STOP to any message. Message and data rates may apply. Consent to receive SMS is never required as a condition of purchasing our services.

Roman Tech Solutions uses automated SMS (text message) notifications to deliver service-related alerts to clients who have opted in. These messages may include:

How you opt in: SMS notifications are enabled only for clients who explicitly provide a mobile phone number and consent to receive text messages during the RTS onboarding process or via a signed service agreement. We do not send marketing SMS. All messages are service-related and directly related to the services you have engaged us for.

How to opt out: You may opt out of SMS messages at any time by replying STOP to any message you receive from us. You may also contact us directly at contact@romantechsolutions.net or call (267) 859-2173 to be removed from SMS notifications. After opting out, you will receive a one-time confirmation message. No further SMS will be sent unless you re-opt-in.

Help: For assistance with SMS messages, reply HELP to any message or contact us at contact@romantechsolutions.net.

Message frequency: Message frequency varies based on inbound call volume for your business. Most clients receive 1–5 messages per day during business hours.

Message and data rates: Standard message and data rates from your mobile carrier may apply. RTS does not charge separately for SMS notifications.

Carriers: SMS service is not guaranteed by all carriers. Supported carriers include AT&T, Verizon, T-Mobile, and most major US carriers.

Consent is not a condition of service: Your consent to receive SMS messages is not required as a condition of purchasing or using any RTS service. You may decline SMS and still receive all services.

How We Share Your Information

We do not sell your information. We may share information only with:

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Call transcripts and SMS notification logs are typically retained for 90 days unless you request a longer retention period for your records. You may request deletion of your data at any time by contacting us.

Data Security

We use industry-standard technical and organizational measures to protect your information. However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

Your Rights

You have the right to:

To exercise any of these rights, contact us at contact@romantechsolutions.net.

Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy. If we make material changes, we will notify active clients directly.

Contact Us

Roman Tech Solutions LLC
Philadelphia, PA
Email: contact@romantechsolutions.net
Phone: (267) 859-2173
Website: romantechsolutions.net